It is no secret that the world we live in is digitally driven and hyper-connected, and because of this the need for businesses to be available online and round the clock is a necessity. If your server goes down, a network fails, or a website won’t load, your business operations can quickly come to a halt. And it is nearly impossible for your internal information technology team to monitor and manage all of the tools that your business relies on. And this is why managed IT services were created!
So what exactly are managed IT services? And how can your growing business use these services to become more productive and secure while still remaining cost-efficient?
What are Managed IT Services
Before we can get into the benefits that come with managed information technology services we have to define what managed IT services actually are. By definition, managed services allow for a business to essentially offload IT operations to a service provider. This managed service provider then takes responsibility for the 24-hour monitoring, managing, and problem resolution for the IT systems throughout a business. Simply, managed information technology services are outsourced, and is what our team at Businets does best!
5 Reasons to Have Managed IT Services
Many companies have started to make the shift from internal IT departments to managed IT services, and there are quite a few reasons as to why. Many of these reasons revolve around the benefits associated with these services. Here are five reasons why you should think about investing in managed internet technology services.
1. You Want to be Proactive with your IT Services
You are probably familiar with the phrase, “If it ain’t broke, don’t fix it.” So in the world of IT services, this means that your systems are only serviced when something has already gone wrong. When this happens, everyone is then in a panicked state which can then create even more problems and this is oftentimes when critical mistakes are made.
Having managed internet technology services will help you prevent and prepare for technical issues that may arise versus having to react to the problem after it has occurred. So instead of minor issues going unnoticed and turning into a business disrupting problem. This proactive monitoring and management will help to minimize the risk that your business will lose time and money to an unexpected IT nightmare.
2. Reduction of Downtime and Improving Recovery Speed
Having downtime due to technical problems can have a serious impact on the productivity of your business. When your employees are unable to access the tools needed to complete their job and your customers are unable to access your website everyone is left unhappy. However, if you have a team of managed service providers (MSPs) you have people who are able to monitor, identify, and rectify problems before they can even occur. Thus making downtime due to IT issues an almost nonexistent issue.
This helps to create a strong brand reputation and increases your customer’s satisfaction rate. Your customers will see you as reliable and organized and you won’t have to worry about downtime impacting your bottom line.
3. Saving Money on IT Costs
Working with a managed service provider also gives you access to a skilled, full-time, and complete IT staff at a fraction of the price. This is great for small businesses that may not have the time or resources needed to handle IT on their own.
Working with a managed service provider can be incredibly valuable because you can get the help and expertise you need immediately. You also don’t have to pay for high salaries, recruitment costs, training, and competitive benefits that skilled IT professionals and experts in cybersecurity demand in the current competitive IT job market.
Between reduced labor costs, the reduction of an internal IT infrastructure, and overall lowered maintenance expenses, a managed service provider is able to help your business stay not only secure but also efficient without you having to break the bank.
4. Freeing up IT Resources
Having a managed service provider responsible for your managed IT services can relieve your internal IT staff from repetitive maintenance tasks, constant monitoring, and other day-to-day operational duties that don’t actively help your business reach its overall goals. Sometimes these routine tasks aren’t “exciting” or “fun” which is oftentimes the main reason why they are neglected. However, this can be extremely detrimental to your business later on.
Being able to free up time and resources for your internal staff also has the ability to place a renewed emphasis on your company’s core business initiatives. Instead of dealing with network problems or an employee who is struggling to get an application load, your internal IT staff is able to dedicate their energy and focus their attention on higher-value tasks. Some of these tasks include application development or improving operations.
5. Improving Security
If your current internal IT staff is overwhelmed, patch management- the acquiring, testing, and installation of multiple code changes that are administered to computer systems- can be put on the back burner. Doing this can leave your business at risk for downtime, security vulnerabilities, and many other issues if your patches are too far out of date.
Having managed IT services can help you avoid these issues by ensuring that your company’s IT network, applications, software, and patches are continuously updated. This helps take the pressure off of you and your team to keep up with all of the various updates while also providing you with peace of mind that all of your confidential business data is secure.
Let Our Team at Businets Help with Our Managed IT Services
Our goal at Businets is to provide you with ongoing support, guidance, and technical support with our managed IT services. Take the pressure of security off of your shoulders and off of your team’s shoulders by letting us handle the heavy lifting. Contact us today for more information about our managed IT services.